Instructions for Returns/Exchanges/Damages:

• To request a return label for damages, get authorization to send back/exchange any unwanted styles, or request store credits ask Return Authorization (RA) form.
• Read and fill out the first two pages of the form and send the completed form to the email info@shopmulla.com
• Please do not include your own refund/credit amount on the form, only fill out the required fields.
• Authorization for returns, refunds, store credits, or exchanges will only be approved once the form has been filled out and submitted back.
• If you are reporting damages please be sure to include pictures of the damaged pieces along with the filled out RA form.
• Once you have filled out the form and received approval to return merchandise, please be sure to also include the form inside the box along with your returns.
• Returns with the filled-out RA form take priority and are processed faster than returns without the form.
• Once the returns have been processed refunds/store credits will be issued and a receipt will be sent to the email on file.
• If you have less than 3 damages and are not sending any merchandise back, refunds/store credits will be provided after you have submitted the filled-out form and pictures.